Live Stream FAQs

Do I need to pay to view livestreamed programs and services?

Our Sunday services are always available at no charge, as are some services such as weddings and memorials. Occasionally, we make other events available to all. We charge a small fee for Epiphany Explorations sessions and some other seminars and concerts in order to recoup the costs of livestreaming.

How do I access Livestreaming of events at no charge?

Click on the screen and you are set to view the live broadcast of our Sunday Worship Service at 11 a.m. Pacific Standard/Daylight Savings Time. If you are viewing the service later that Sunday or later from the First Met live page, click the button "First Met YouTube archive" and select the service.

What kind of equipment do I need to play the session?

You do not need any specific type of computer or Internet browser to access the sessions. Livestreaming will work on just about any computer, provided you have a graphic card with 128 MB of memory and at least a 1 GHz processor. Please make sure your web browser (Internet Explorer, Safari, Mozilla Firefox or Google Chrome) and Adobe Flash Player are as up-to-date as possible. 

How will I get the best reception of the services?

We recommend that you use a wired connection to the Internet whenever possible, as download speeds are generally much faster. If you are using a wireless connection, make sure you are in a location where the signal is strongest.

While we have a dedicated high-speed Internet line for our outgoing signal, we have no control over the speed at which you receive the signal. This speed will depend on the type of Internet connection you have, the strength of the signal you are receiving, the traffic carried by your Internet provider and traffic from other users on your network.

A dial-up connection will not give satisfactory results. You can check your download speed by going to the Shaw Internet Speed Test.

Can I use an iPhone, iPad or Android device to view a livestreamed event?

You are able to use these devices without loading a special app.

How do I get sound from the stream?

Ensure the stream's sound is turned on. Click on the speaker button located at the bottom right of the video screen to turn on and adjust the sound level.

Where are recorded services or events available?

Each service is broadcast live on Sunday at 11:00 a.m. Pacific Standard/Daylight Savings Time and will then be available in the 'First Met YouTube archive.'

Other no-charge events are also retained in the archive library for various periods of time. When you register for a paid event, you will be told how long that particular event will be available.